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At IPTV Trends, customer satisfaction is our top priority. We understand that sometimes things may not go as planned, and we are committed to providing a fair and transparent refund policy to ensure our customers have a positive experience with our services.
Subscription Plans: Refunds for subscription plans are available within 15 days of the purchase date. If you are not satisfied with our service within this period, you may request a full refund from IPTV Trends
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Technical Issues: If you encounter technical issues that cannot be resolved by our support team, you are eligible for a refund within the first 30 days of service activation.
Unauthorized Charges: If you notice any unauthorized charges on your account, please contact our support team immediately to investigate and resolve the issue. Unauthorized charges will be refunded promptly.
Partial Usage: Refunds are not provided for partially used subscription periods. If you have used our service for more than the eligible refund period, no partial refunds will be issued.
Violation of Terms: Refunds are not available if you have violated any of our terms of service, including engaging in illegal activities or sharing your account with unauthorized users.
Change of Mind: Refunds are not provided for change of mind after the eligible refund period has passed.
Contact Support: To initiate a refund, please contact our customer support team at iptv.trends.store@gmail.com or by clicking the whatsapp conversation link you can find everywhere on the website with your order details and the reason for the refund request.
Review Process: Our support team will review your request and respond within 1-3 business days. We may request additional information or troubleshooting steps to resolve any issues before processing the refund.
Approval and Processing: Once your refund is approved, it will be processed and credited back to your original payment method within 7-10 business days.
Third-Party Payments: If you purchased our service through a third-party platform, please refer to their refund policy and contact their customer support for assistance.
Service Cancellation: To avoid automatic renewal charges, please ensure you cancel your subscription before the renewal date. Instructions for cancellation can be found in your account settings or by contacting our support team.
Refund Denials: If your refund request is denied, our support team will provide a detailed explanation. You may appeal the decision by providing additional information or evidence to support your case.
For any questions or concerns regarding our IPTV Trends refund policy, please do not hesitate to contact us at iptv.trends.store@gmail.com. We are here to assist you and ensure your experience with IPTV Trends is satisfactory. or visit our FAQ page.